Shipping charges are based on:
Helbling’s Supply Inc. packages its products in the least number of boxes necessary and ships orders with the most cost-effective carrier, unless otherwise specified. Plans for unloading at the final destination should be pre-arranged. Liftgate and/or inside delivery service may incur additional charges.
Helbling’s Supply Inc. will try to arrange “next day” or “second day” delivery upon request. For expedited shipping, please contact us directly by phone at 330-343-5929.
Please contact Helbling’s Supply Inc. directly at 330-343-5929 to inquire about international shipping options and charges. Free shipping promotions only apply to the continental U.S. (which does not include Alaska, Hawaii, Puerto Rico, Mexico, or Canada).
Before signing the delivery receipt, inspect for any shortages or damages and note the nature and extent of the shortage or damage on the freight bill. If you notice damage after the driver has left, save your damaged shipping box(es) and packaging, and contact Helbling’s Supply Inc. at 330-343-5929. Please do not return damaged items as they cannot be accepted without a return authorization number.
The carrier who delivers merchandise to your door is ultimately responsible for loss and damages. Acceptance of the shipment by the consignee acknowledges that the articles delivered are in good condition.
Merchandise returns are subject to a 25% restocking fee plus any applicable costs for freight back to the warehouse. Custom-made orders are non-refundable and not returnable.
Your Helbling’s Supply Inc. order history can be reviewed by signing in to your account and accessing your order history.